Last updated: May 2026
We ship Monday through Friday, excluding U.S. federal holidays. The information below outlines what to expect after you place an order.
Order processing
Orders are typically processed within 1–2 business days of being placed. Orders placed on weekends or holidays will be processed the following business day.
You will receive a shipping confirmation email with tracking information once your order ships. If you do not receive a tracking email within 3 business days, please check your spam folder or contact us at bobby@lyncellushealth.com.
Shipping rates & delivery times (United States)
- Standard shipping (3–7 business days): $5.95 — FREE on orders over $75
- Expedited shipping (2–3 business days): Rates calculated at checkout
- Express shipping (1–2 business days): Rates calculated at checkout
Delivery times are estimates provided by the carrier and begin once your order has shipped, not from the date of purchase. We cannot guarantee carrier transit times, especially during high-volume periods (holidays, weather events).
Free shipping threshold
Orders with a subtotal of $75 or more (before taxes and after any discounts) qualify for complimentary standard shipping within the contiguous United States. The free shipping offer applies automatically at checkout.
Shipping destinations
We currently ship to all 50 U.S. states, including Alaska and Hawaii. Shipments to Alaska, Hawaii, and U.S. territories may take 5–10 business days for standard shipping and are excluded from the free shipping promotion.
We do not currently ship internationally. We hope to expand to additional countries in the future — sign up for our newsletter to be notified when international shipping becomes available.
Tracking your order
Once your order ships, you'll receive an email with a tracking number and link. You can also view tracking information by logging into your account on lyncellushealth.com.
Lost or stolen packages
Lyncellus Health is not responsible for packages that are lost or stolen after they are marked as "Delivered" by the carrier. If your tracking shows delivered but you have not received the package, we recommend:
- Checking with neighbors and household members
- Looking for a notice of attempted delivery
- Checking porches, garages, and back doors
- Contacting the carrier directly with the tracking number
If after 48 hours the package still cannot be located, email us at bobby@lyncellushealth.com and we'll help you file a claim with the carrier.
Incorrect shipping addresses
It is the customer's responsibility to provide a complete and accurate shipping address at checkout. If a package is returned to us due to an incorrect address or refused delivery, the customer is responsible for reshipping costs. We are unable to refund the original shipping charges in these cases.
If you realize there was an error in your shipping address, contact us at bobby@lyncellushealth.com immediately. We will do our best to update the address before the order ships, but cannot guarantee changes once an order has been processed.
Damaged shipments
If your order arrives damaged, please take photos of the damaged packaging and product before opening, and email bobby@lyncellushealth.com within 7 days of delivery. We will arrange a replacement or refund.
P.O. Boxes & military addresses
We ship to P.O. Boxes via USPS. APO/FPO military addresses are supported with standard delivery times of 7–21 business days.
Questions?
Lyncellus Health
30 N Gould St, Sheridan, WY 82801
bobby@lyncellushealth.com
318-233-8952